Engagement of a Consulting Firm to Conduct a Nationwide Baseline Gender-Focused Voice of Customer (VoC) Survey for the Banking Industry in Pakistan

Tender No: TS0000014486E

Published

Organization/Office Details

  • Organization Name: State Bank of Pakistan (SBP)
  • Office Name: SBP Banking Services Corporation (SBP-BSC) Head Office, Karachi
  • Office Address: I.I Chundrigar Road, Karachi
  • City: Karachi
  • Contact Person: Aqsa Arshad
  • Contact Email: aqsa.arshad@sbp.org.pk
  • Contact Phone: +92-213-313-8306

Tender Information

Tender Type Expression of Interest (EOI)
Tender No / Reference No / Tender Inquiry No 0933-PAK(SF)
Procurement Category Consultancy Services
Procurement Procedure Single Stage-One Envelope
Sector Miscellaneous
Tender Nature International
Description
SBP is seeking Expressions of Interest (EOI) from reputable “eligible consulting firms”, as described under paras 3.12–3.17 of the Procurement Directive for ADB Borrowers: Goods, Works, Non-consulting and Consulting Services. Interested Firms/Consultants are required to demonstrate/provide requisite information to prove their qualification/eligibility to perform the services. REOI and Terms of Reference (TORs), for the assignment, can be accessed by the interested firms from websites, https://www.sbp.org.pk/ and https://cms.adb.org. Further information may be obtained at the address provided below during office hours from 0900 to 1750 hours (Pakistan Standard Time (PKT). The Firm will be recruited based on “Consultants’ Qualifications (CQS)” selection method and in accordance Procurement Directive for ADB Borrowers—Goods, Works, Non consulting, and Consulting Services (2026, as amended from time to time). The method set out these Guidelines can be perused at https://www.adb.org/documents/procurement-directive-adb-borrowers the website: Firms can express their interest by applying online through ADB’s Consultant Management System https://selfservice.adb.org/OA_HTML/AppsLogin. Access to the online Request for Expression of Interest may be reached through the link to Consultant Services Recruitment Notices (CSRN) available at https://www.adb.org/projects/tenders.
Note
Request for Expression of Interest
Remarks
The Firm will be recruited based on “Consultants’ Qualifications (CQS)” selection method and in accordance Procurement Directive for ADB Borrowers—Goods, Works, Non consulting, and Consulting Services (2026, as amended from time to time). The method set out these Guidelines can be perused at https://www.adb.org/documents/procurement-directive-adb-borrowers the website: Firms can express their interest by applying online through ADB’s Consultant Management System https://selfservice.adb.org/OA_HTML/AppsLogin. Access to the online Request for Expression of Interest may be reached through the link to Consultant Services Recruitment Notices (CSRN) available at https://www.adb.org/projects/tenders.

Important Dates

Advertisement Date September 23, 2026
Closing Date & Time October 23, 2026 at 11:00 AM
Opening Time 11:30 AM

Financial Information

Bid Security 0.00

Procurement & Workflow

Method Competitive Bidding
Workflow Type Standard Evaluation Process
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