TENDER FOR HIRING OF THE SERVICES FOR TURNKEY ESTABLISHMENT, INTEGRATION & OPERATIONS OF DIGITAL TELEMEDICINE ECOSYSTEM (PILOT PHASE)

Tender No: TS0000013155E

Corrigendum Issued

Organization/Office Details

  • Organization Name: National Institute of Health (NIH)
  • Office Name: Integrated Disease Surveillance and Response System (IDSRS)
  • Office Address: National Institute of Health, Park Road, Islamabad.
  • City: Islamabad
  • Contact Person: Muhammad Haris Khan
  • Contact Email: mharis.khan@nih.org.pk
  • Contact Phone: +92-519-255237

Tender Information

Tender Type Request for Proposal (RFP)
Tender No / Reference No / Tender Inquiry No F.30-1/2025-IDSRS-NIH
Procurement Category Non-consultancy Services
Procurement Procedure Two Stage
Sector Health/Medicines
Tender Nature Local
Description
Hiring of a qualified Service Provider/JV/Consortium for the turnkey design, development, establishment, integration, deployment, commissioning, operation, maintenance and transfer of a Digital Telemedicine Ecosystem (Pilot Phase) under IDSRS, NIH. The scope includes a production-grade telemedicine platform with mobile/web applications, EMR and e-Prescription; teleconsultation services through PM&DC-registered medical practitioners; 24/7 call-centre operations; thirty (30) telemedicine kiosks; field-based telemedicine health workforce; pharmacy and medicine supply network; warehousing, cold-chain and last-mile delivery; rapid point-of-care diagnostics; ICT infrastructure, hosting, cybersecurity and disaster recovery; National Telemedicine Data Hub; IDSRS Telemedicine Command Centre; public awareness; and integration with IDSRS disease surveillance and other notified health information systems. The pilot shall cover Islamabad Capital Territory and Karachi under a CAPEX + OPEX model. The Contract shall remain in force until completion of 3,600,000 consultations or 30 June 2028, whichever occurs earlier, in accordance with the Bidding Documents.
Note
Open Competitive Bidding through Two-Stage Bidding Procedure under Rule 36(c) of the Public Procurement Rules, 2004. Stage-I shall comprise Technical Proposals only. Financial Proposals shall be invited at Stage-II from technically qualified bidders in accordance with the Bidding Documents.
Remarks
This procurement shall be conducted through Open Competitive Bidding under the Two-Stage Bidding Procedure in accordance with Rule 36(c) of the Public Procurement Rules, 2004. The Standard Bidding Document for Procurement of Non-Consulting Services available on EPADS shall be read together with all Additional Bidding Documents, Scope of Work, Technical Specifications, BOQ, SLA/KPIs, prescribed Forms and other procurement-specific documents uploaded on EPADS, which shall collectively constitute the Bidding Documents. Bidders shall carefully examine and comply with all requirements of the Bidding Documents.

Important Dates

Advertisement Date September 10, 2026
Closing Date & Time September 29, 2026 at 12:00 PM
Opening Time 12:30 PM

Financial Information

Bid Security 40,000,000.00
Bid Validity 180 days

Procurement & Workflow

Method Competitive Bidding
Workflow Type Standard Evaluation Process

Corrigendum History (1)

Corrigendum #1

Issued On: September 10, 2026 11:21 AM

Closing Date: September 25, 2026

Remarks: This procurement shall be conducted through Open Competitive Bidding under the Two-Stage Bidding Procedure in accordance with Rule 36(c) of the Public Procurement Rules, 2004. The Standard Bidding Document for Procurement of Non-Consulting Services available on EPADS shall be read together with all Additional Bidding Documents, Scope of Work, Technical Specifications, BOQ, SLA/KPIs, prescribed Forms and other procurement-specific documents uploaded on EPADS, which shall collectively constitute the Bidding Documents. Bidders shall carefully examine and comply with all requirements of the Bidding Documents.

Scroll