Consultancy Services for an Independent End-to-End Assessment of Contact Centre Operations

Tender No: TS0000009395E

Published
This tender has closed

Closing Date: Jul 28, 2026 11:00 AM

Organization/Office Details

  • Organization Name: Ministry of Finance
  • Office Name: Pakistan Revenue Automation (Pvt) Limited (PRAL)
  • Office Address: 2nd floor, Software Tech Park, Plot No.156, Service Road (North), Industrial Area, I-9/3, Islamabad.
  • City: Islamabad
  • Contact Person: Faisal Mahmood
  • Contact Email: procurement@pral.com.pk
  • Contact Phone: +92-519-259353

Tender Information

Tender Type Expression of Interest (EOI)
Tender No / Reference No / Tender Inquiry No P-39/2026
Procurement Category Consultancy Services
Procurement Procedure Single Stage-Two Envelope
Sector Services
Tender Nature Local
Description
Consultancy Services for an Independent End-to-End Assessment of Contact Centre Operations
Note
Consultancy Services for an Independent End-to-End Assessment of Contact Centre Operations

Important Dates

Advertisement Date July 13, 2026
Closing Date & Time July 28, 2026 at 11:00 AM
Opening Time 11:30 AM

Financial Information

Bid Security 0.00

Procurement & Workflow

Method Competitive Bidding
Workflow Type Standard Evaluation Process
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